Not long ago, I wrote a rather eloquent and detailed letter to Gibson regarding the negative experience I encountered on my 2016 SG. I referenced the nearly identical problems encountered on my 2003 SG and how disappointed I was that a musician, at any level of proficiency, would be faced with the type of quality control issues I have encountered.
Additionally, I stated that as a BMI registered and working recording artist, I have "lost faith in Gibson's ability to create an instrument that is consistent in quality with what we have historically come to expect from Gibson."
Quite surprisingly, I got a call yesterday from a Gibson representative involved in Artist Relations in response to my letter.
While I was asked to keep specific details of our conversation in confidence, I believe that I can attest to the following, none of which is a direct quotation, but all of which is factual.
Gibson seems to be aware that there are some problems with regard to quality control and they are working holistically to correct those issues and improve the reputation and quality of Gibson products.
So, I suffice to say that it appears that Gibson is indeed listening to the voice of the "little guy" and, quite likely, browsing some forums as well.
There was much more to our discussion, but those details involved artist relations matters specifically, which I was asked to keep in confidence.
So, perhaps we will see a marked improvement in Gibson musical instrument quality in the very near future....and you just might see me with a new Gibson very soon.
Additionally, I stated that as a BMI registered and working recording artist, I have "lost faith in Gibson's ability to create an instrument that is consistent in quality with what we have historically come to expect from Gibson."
Quite surprisingly, I got a call yesterday from a Gibson representative involved in Artist Relations in response to my letter.
While I was asked to keep specific details of our conversation in confidence, I believe that I can attest to the following, none of which is a direct quotation, but all of which is factual.
Gibson seems to be aware that there are some problems with regard to quality control and they are working holistically to correct those issues and improve the reputation and quality of Gibson products.
So, I suffice to say that it appears that Gibson is indeed listening to the voice of the "little guy" and, quite likely, browsing some forums as well.
There was much more to our discussion, but those details involved artist relations matters specifically, which I was asked to keep in confidence.
So, perhaps we will see a marked improvement in Gibson musical instrument quality in the very near future....and you just might see me with a new Gibson very soon.
