Friedman Amplifier Customer Service

[steveb63]

It seems we always hear the "bad" about companies customer service. If that is what you're looking for no need to read any further.

As many of you know I own, and love my Friedman BE-OD Deluxe pedal, still having a honeymoon a year later!

Well, I had a few questions re; use, and technical info. Found Friedman's customer service email and shot off some questions.

This is no small company, worldwide etc.., was going to be happy with any answers, no matter how long I had to wait.

Long story short, had my replies within fifteen minutes and answered by Dave Friedman himself! Replied to me via his email.

Who does that in this day and age of hiding behind a keyboard? Friedman Amplification, that's who.

Very impressive customer service IMO.

So promised myself that I would post on their behalf, brothers if you're in the market for any products they manufacture please give this company your consideration, I would not hesitate any purchase of said companies products. They really are concerned with the customer even after making their money.

Go Friedman!

 

[eSGEe]

It is COOL--- and SAD that in this day and age -- we are SHOCKED (pleasantly) by the personal and polite customer service that was common place 50 years ago.

 

[steveb63]

It is COOL--- and SAD that in this day and age -- we are SHOCKED (pleasantly) by the personal and polite customer service that was common place 50 years ago.

Couldn't agree more.

 

[mcblink]

Been long wanting to buy an amp head or two from them. Maybe someday.

 

[steveb63]

Been long wanting to buy an amp head or two from them. Maybe someday.

Same boat, kinda getting by using the BE pedals.

Would love to have the BE 100, or a "Marsha" he modded before Friedman Amplification Co. time.

The man just has an awesome ear, he knows tone.

 

[eSGEe]

 

[eSGEe]

Id like a Dirty Shirley

 

[steveb63]

Id like a Dirty Shirley

I have his number now lol.

I can give him a ring later after a couple of rum drinks, see if he'll give us a group discount.

Not forgetting to give you equal credit for the idea?

No amp for you.

 

[mcblink]

Same boat, kinda getting by using the BE pedals.

Would love to have the BE 100, or a "Marsha" he modded before Friedman Amplification Co. time.

The man just has an awesome ear, he knows tone.

Yep, that one and the JJ has had my attention for a while now. And then so did the Butterslax.

 

[Amp Mad Scientist]

Yep, that one and the JJ has had my attention for a while now. And then so did the Butterslax.

Butterslax sounds like syrup for pancakes.
But what is it that attracts your attention? Why do you desire this butterslax?

 

[CoyotesGator]

I have his number now lol.

I can give him a ring later after a couple of rum drinks, see if he'll give us a group discount.

Not forgetting to give you equal credit for the idea?

No amp for you.

Note to members: Do not give your number to the reptile, he likes his rum!

 

[Amp Mad Scientist]

Note to members: Do not give your number to the reptile, he likes his rum!

(continued from previous episode) Did he ever find his shot glass?

 

[CoyotesGator]

(continued from previous episode) Did he ever find his shot glass?

Wasn’t a shot glass, lol.

And yes, rum recovered and ingested.

 

[Amp Mad Scientist]

Wasn’t a shot glass, lol.

And yes, rum recovered and ingested.

From what I heard, he lost the lime too....

 

[mcblink]

Butterslax sounds like syrup for pancakes.
But what is it that attracts your attention? Why do you desire this butterslax?

I desire it less than the JJ, and I would probably be quite happy with the BE as well....but I like the fact that the Butterslax has channels/options...more than I could probably even use. That, and I am a little bit of a Mastodon fan, that doesn't help me with the GAS at all either lol

It's like having a crazy powerful dirt bike. Do I always need all that power? No. But it's nice to have at my disposal anyway, just in case lol

 

[Clockworkmike]

Butterslax sounds like syrup for pancakes.
But what is it that attracts your attention? Why do you desire this butterslax?

Laughed my ass off at this, so thanks lol

But speaking of Butterslax, anyone heard of Monomyth amps? I see these videos pop up on Youtube and all i know of them is its a guy who mods old Marshalls like the JMPs and 800s mainly but i never heard a Marshall like these things. Id like to find out more on them

 

[Inspector #20]

Laughed my ass off at this, so thanks lol

But speaking of Butterslax, anyone heard of Monomyth amps? I see these videos pop up on Youtube and all i know of them is its a guy who mods old Marshalls like the JMPs and 800s mainly but i never heard a Marshall like these things. Id like to find out more on them

That's great tone right there. I've played Friedman and Trainwreck, etc., but always stick with Marshall...

 

[steveb63]

That's great tone right there. I've played Friedman and Trainwreck, etc., but always stick with Marshall...

Kinda the same family tree, at least to me.

 

[Clockworkmike]

That's great tone right there. I've played Friedman and Trainwreck, etc., but always stick with Marshall...

Hard to beat those classic Marshall Crunchy Mids. Americans made the classic guitar models but the British aced the amplifiers

 

[steveb63]

Hard to beat those classic Marshall Crunchy Mids. Americans made the classic guitar models but the British aced the amplifiers

End of that convo, as far as I'm concerned.

Most of my amplification is heavily "British" flavored.

But I'll take an old Strat or LP any old day.