I have been having problems with my LG cell phone dropping calls, when making a new call it just hangs up. It's had poor sound quality from day 1. This was my first LG and will be the last. I've gone back to Samsung phones and I am a happy camper again. Although using the LG to make phone calls was problematic, all the other functions work fine. For example as long as I'm connected to my Wi-Fi, I can browse the interweb, email, play solitaire, track my packages... All the stuff I have always done except make and receive calls. This is handy to keep charged and carry with me around the house when I'm not in front of my computer.