NAD / I hate Fed Ex

RVA

Ambassador
I got my Blackheart today. As a bonus, I got a dent and a rip on previously perfect tolex. Packing without any padding did not help the situation at all. I am more angry than excited right now. In the end, it is minor and I will feel better when those tubes get hot (assuming it still does that).

20180323_124247.jpg

20180323_124410.jpg

20180323_125006.jpg
 
That's the result of a poor packing job. Any package should be able to survive that ding without damaging the goods inside.

nice amp. hope is sounds great.
 
  • Like
Reactions: RVA
That's the result of a poor packing job. Any package should be able to survive that ding without damaging the goods inside.

nice amp. hope is sounds great.
Agreed. Packer is more than 50% responsible. I hope it still works.
 
That is a real P!sser for sure. If it works keep it and send a nasty gram for some compensation.
 
That is a real P!sser for sure. If it works keep it and send a nasty gram for some compensation.
Here is what the seller said.
-------
Sorry to hear about that Raymond.
A friend of mine and I were just discussing how crappy FedEx has become.
The one good thing about them is they're good about honoring damage claims.
Please keep me posted on how everything works out and let me know if you were happy with the way I had it packed inside the box.

---------
Seriously?
 
Here is what the seller said.
-------
Sorry to hear about that Raymond.
A friend of mine and I were just discussing how crappy FedEx has become.
The one good thing about them is they're good about honoring damage claims.
Please keep me posted on how everything works out and let me know if you were happy with the way I had it packed inside the box.

---------
Seriously?

Obviously the person is a total ditz. Tell him "Hell No I am NOT Pleased".
 
  • Like
Reactions: RVA
Actually Ray, as someone who has sold a number of drum kits and a bunch of guitars on ebay, I have both received damaged items and had one of my items damaged in shipping.

Here is my experience and how I suggest handling this.
First issue was a cracked shell in a well packed set of drums, ( UPS) Informed the seller, he filed for UPS insurance claim and their reps came out to inspect the damage and packing. He got the refund and bought me a replacement drum. I got to keep the old one, as UPS agents told me it was of no use to them.

2nd, I sold a kit on ebay and had to ship to Minn. Both boxes arrived ok but the buyer said one of the bass drum hoops got cracked despite how well I packed it. ( I filed and UPS went to inspect my boxes and packing) they tried to disallow the claim. I got insistent and they made good to pay me replacement cost of a Pearl bass hoop ( approximately $165-$190 if I remember right.

**** I HAD already sent him a replacement off my spare bass drum in the same finish.

SO, as I have heard in many recent cases, UPS will do all they can to disallow claims now. If they pull that with your seller, then ask for money back and buy a different amp. If he balks, say you want 1/2 off at least.
 
  • Like
Reactions: RVA
Actually Ray, as someone who has sold a number of drum kits and a bunch of guitars on ebay, I have both received damaged items and had one of my items damaged in shipping.

Here is my experience and how I suggest handling this.
First issue was a cracked shell in a well packed set of drums, ( UPS) Informed the seller, he filed for UPS insurance claim and their reps came out to inspect the damage and packing. He got the refund and bought me a replacement drum. I got to keep the old one, as UPS agents told me it was of no use to them.

2nd, I sold a kit on ebay and had to ship to Minn. Both boxes arrived ok but the buyer said one of the bass drum hoops got cracked despite how well I packed it. ( I filed and UPS went to inspect my boxes and packing) they tried to disallow the claim. I got insistent and they made good to pay me replacement cost of a Pearl bass hoop ( approximately $165-$190 if I remember right.

**** I HAD already sent him a replacement off my spare bass drum in the same finish.

SO, as I have heard in many recent cases, UPS will do all they can to disallow claims now. If they pull that with your seller, then ask for money back and buy a different amp. If he balks, say you want 1/2 off at least.
Sorry you had so many issues Chili.

I am not sure I have it in me to hit the guy hard for a small rip which, in the end, is inconsequential. As long as the amp works, I may just let it go, or let him off easy just so he learns his lesson. After Reverb fees, the guy probably pocketed $ 82. We are all just trying to keep our gear dreams alive.
 
Both times mine was ebay back in the early 2000's.

I made out both times too. Wound up getting 2 brand new Pearl bass hoops from Pearl for the price of just the 1 because of some slight flaws in the first replacement one.

Plus on the floor tom replacement, I got a damaged drum which I stop drilled holes at the ends of the crack and epoxied the 9 inch crack shut with filler and plan to sand and paint it a different color plus I get a free set of hardware and drum heads and hoops at the worst if the shell ever fails.
 
  • Like
Reactions: RVA
Both times mine was ebay back in the early 2000's.

I made out both times too. Wound up getting 2 brand new Pearl bass hoops from Pearl for the price of just the 1 because of some slight flaws in the first replacement one.

Plus on the floor tom replacement, I got a damaged drum which I stop drilled holes at the ends of the crack and epoxied the 9 inch crack shut with filler and plan to sand and paint it a different color plus I get a free set of hardware and drum heads and hoops at the worst if the shell ever fails.
Cool! If it was not a private seller, my attitude would be much different.
 
Wow, today must be national AMP day. The top one (new) and the bottom one (used) arrived today. Ray, sorry to hear about your damage.

2018 BD.JPG
 
  • Like
Reactions: RVA
Back
Top